:title: IRC Services .. _irc: .. IRC Services ############ The OpenDev team runs a number of IRC bots that are active on OpenDev and OpenStack related channels. At a Glance =========== :Hosts: * https://eavesdrop01.opendev.org/irclogs/ * https://meetings.opendev.org/ * https://ptg.opendev.org/ * https://wiki.openstack.org/wiki/Infrastructure_Status :Configuration: * :config:`gerritbot/channels.yaml` * :config:`accessbot/channels.yaml` :Projects: * https://github.com/ProgVal/Limnoria * https://wiki.debian.org/MeetBot * https://opendev.org/opendev/gerritbot * https://opendev.org/opendev/statusbot * https://opendev.org/openstack/ptgbot :Bugs: * https://storyboard.openstack.org/#!/project/748 Channel Requirements ==================== In general, discussion for OpenStack projects is preferred in #openstack-dev, but there are many reasons why a team would like to have their own channel. Access ------ `Register the channel with ChanServ `_ and give the infrastructure team account master access to the channel with:: /msg chanserv register #channel Some channel description here /msg chanserv access #channel add opendevaccess master This is good practice project-wide to make sure we keep channels under control and is a requirement if you want any of the project bots in your channel. Join #opendev and ask for help if you have any trouble with any of these commands. NOTE: Channel admin should issue the access commands above BEFORE adding channel to gerritbot and accessbot, otherwise Zuul will fail tests. Service overview ================ The OpenDev team runs Limnoria `Limnoria `__ on `eavesdrop01.opendev.org` to provide channel and meeting logs. Channel logs are provided by Limnoria's inbuilt channel logger. Meeting logging is provided by the `Meetbot plugin `__. Running Meetings ================ Starting a Meeting ------------------ To start a meeting, use the command ``#startmeeting`` followed by the meeting name. For instance, if you are having a meeting of the marketing committee use the command ``#startmeeting Marketing Committee``. This will cause logs to automatically be placed in a meeting-specific directory on the eavesdrop log server. The output directory will be automatically lowercased and non-alphanumeric characters translated to '_', so the above example will record to the ``marketing_committee`` directory. Be sure to use a consistent meeting name to ensure logs are recorded to the same location. This feature is specific to the OpenDev Meetbot fork. Voting ------ The OpenDev Meetbot fork adds simple voting features. After a meeting has been started a meeting chair can begin a voting block with the ``#startvote`` command. The command takes two arguments, a question posed to voters (ending with a ``?``), and the valid voting options. If the second argument is missing the default options are "Yes" and "No". For example: ``#startvote Should we vote now? Yes, No, Maybe`` Meeting participants vote using the ``#vote`` command. This command takes a single argument, which should be one of the options listed for voting by the ``#startvote`` command. For example: ``#vote Yes`` Note that you can vote multiple times, but only your last vote will count. One can check the current vote tallies using the ``#showvote`` command, which takes no arguments. This will list the number of votes and voters for each item that has votes. When the meeting chair(s) are ready to stop the voting process they can issue the ``#endvote`` command, which takes no arguments. Doing so will report the voting results and log these results in the meeting minutes. A somewhat contrived voting example: :: foo | #startvote Should we vote now? Yes, No, Maybe meetbot | Begin voting on: Should we vote now? Valid vote options are Yes, No, Maybe. meetbot | Vote using '#vote OPTION'. Only your last vote counts. foo | #vote Yes bar | #vote Absolutely meetbot | bar: Absolutely is not a valid option. Valid options are Yes, No, Maybe. bar | #vote Yes bar | #showvote meetbot | Yes (2): foo, bar foo | #vote No foo | #showvote meetbot | Yes (1): bar meetbot | No (1): foo foo | #endvote meetbot | Voted on "Should we vote now?" Results are meetbot | Yes (1): bar meetbot | No (1): foo Logging ------- Meetings are automatically logged and published at https://meetings.opendev.org/meetings/ The bot also has the ability to sit in a channel for the sole purpose of logging channel activity, not just meetings. Standard channel logs are sent to http://meetings.opendev.org/irclogs/ The configuration for specific channel logging can be found in , :git_file:`inventory/service/group_vars/eavesdrop.yaml`. .. _statusbot: Statusbot ========= Statusbot is used to distribute urgent information from the Infrastructure team to OpenDev and OpenStack channels. It updates the `Infrastructure Status wiki page `_. It supports the following public message commands when issued by authenticated and whitelisted users from the channels the bot is listening to, including #opendev: #status log MESSAGE Log a message to the wiki page. #status notice MESSAGE Broadcast a message to all OpenDev and OpenStack channels, and log to the wiki page. #status alert MESSAGE Broadcast a message to all OpenDev and OpenStack channels and change their topics, log to the wiki page, and set an alert box on the wiki page (eventually include this alert box on opendev.org). #status ok [MESSAGE] Remove alert box and restore channel topics, optionally announcing and logging an "okay" message. It supports the following commands when issued by any IRC user from the channels the bot is listening to: #success [MESSAGE] Log a message of success to the "Successes" wiki page. This is meant as a collection mechanism for little celebration of small successes in OpenStack development. A channel can be added to statusbot by editing the public Hiera data file, :git_file:`hiera/common.yaml`. The wiki password for the StatusBot account can be (re)set using the `ChangePassword.php `_ maintenance script. .. _gerritbot: Gerritbot ========= Gerritbot watches the Gerrit event stream (using the "stream-events" Gerrit command) and announces events (such as patchset-created, or change-merged) to relevant IRC channels. Gerritbot's configuration is in :config:`gerritbot/channels.yaml` Teams can add their channel and go through the standard code review process to get the bot added to their channel. The configuration is organized by channel, with each project that a channel is interested in listed under the channel. .. _accessbot: Accessbot ========= Accessbot defines access that should apply to all channels. Teams can add new channels to accessbot/channels.yaml and optionally set additional channel admins or ops, or specific mode overrides. For typical day-to-day actions like updating channel topics or banning disruptive users, volunteer ops are sufficient. If the team wishes to retain deeper control over channel settings which aren't handled via accessbot, then having some volunteer admins can occasionally be useful. In either case, our global volunteers are also happy to assist with any of these activities, so feel free to ask for help in the #opendev channel. Accessbot's configuration is in :config:`accessbot/channels.yaml` Example:: - name: foo mode: +bar admins: - baz ops: - xyzzy - plugh PTG Bot ======= Bot that `Project Teams Gathering `_ room moderators use to surface what's currently happening at the event. Usage instructions are provided in its `README.rst file `_. Its container serves content from an embedded HTTPd which we proxy on eavesdrop01.opendev.org locally with a https://ptg.opendev.org/ Apache vhost. Code for the PTG bot lives in the `openstack/ptgbot respository `_, while the Ansible used to deploy it (including the template used for its configuration) lives in the `opendev/system-config repository `_. Basic Channel Operator Commands =============================== This is not a comprehensive overview of commands available to individuals running IRC channels on OFTC, but a basic overview of some of the common commands which may be required for channel operators. Operator status is sometimes required to perform certain commands in your channel (though most everything can be done through `/msg chanserv` commands instead if permission flags are set correctly). To give yourself operator status in a channel, use the following command:: /msg chanserv op #channel You don't need to become an operator to change the topic, this can be done via Chanserv:: /msg chanserv set #channel topic New topic goes here. If you are curious as to who has access to a channel, you can issue this command:: /msg chanserv access #channel list Banning Disruptive Users ======================== The easiest and fastest solution to indefinitely ban an abusive user from a channel is to add them to Chanserv's auto-kick list like so:: /msg chanserv akick add [optional reason] This will immediately and anonymously kick them from the channel, and prevent them from rejoining until explicitly removed from the akick list again. Banning of disruptive users is also available with the `/ban` command, see your client documentation for syntax, though this will require opping yourself in the channel first. Renaming an IRC Channel ======================= First, follow the procedure for creating a new channel, including submitting the appropriate changes to Gerrit for logging, accessbot, etc and adding the proper credentials for the opendevaccess account. Once those changes merge, or using some combination of Depends-On and/or WIP status to ensure they don't merge before the others, propose changes to remove the entries for the old channel from the same files. For the accessbot :config:`channels.yaml` in particular, don't remove the channel but merely comment it out with the current date so we'll know when it's safe for to completely unregister:: channels: - name: bar - name: baz # - name: foo RETIRED 2021-06-02 - name: plugh - name: xyzzy Once that is complete, a channel operator should set the topic string for the old channel to indicate that discussions have moved to the new channel:: /msg chanserv set #foo topic Discussion has moved to #bar, find us there Optionally an entry message can be added for anyone joining as a reminder:: /msg chanserv set #foo entrymsg This channel is unused, we're in #bar Periodically, someone should sweep the accessbot channels for any comments indicating a channel has been retired for at least 6 months, propose a change to clean up those comments, and manually unregister each corresponding channel:: /msg chanserv drop #foo Tips ---- * Collect the list of users and send a message in channel to each of them explaining that the channel has moved. * Some folks simply won't leave and join the new channel, you can /kick them after a bit of time (a day? a week?) to get their client to join the new channel. * Don't leave the channel until everything is done, it's non-trivial to rejoin because you've set up a forward! Troubleshooting =============== Bots may stop responding, common steps to troubleshoot the problem are: 1. Check status of the bot, with:: service xxxbot status If the bot is stopped, start it again. Restart the bot if you see it's running but not operating properly. 2. On bot restart, it may show problems connecting to irc.oftc.net. If bot logs show it's stopped on connection, you can manually try with:: telnet irc.oftc.net 6667 Registering a Nick for a New Bot ================================ First and foremost, we use a separate alias for the ``infra-root@`` E-mail address to distinguish the NickServ registration for each bot's nick. Presently, these E-mail alias additions must be requested from the OpenStack Foundation as they control the corresponding hosting account. This might take some time, so plan accordingly. Once you have the E-mail alias assigned, generate a lengthy (16+ character) mixed-case alphanumeric string suitable as a NickServ registration password and record both of these pieces of information along with the nick in the secrets list for future reference. Now, use an IRC client you're comfortable with (possibly easier if you stick with default configuration rather than trying to do this from your normal client setup though) to temporarily connect with your newly chosen nick. For example, an unconfigured *weechat* client can be invoked as follows:: weechat -t -r '/set irc.look.temporary_servers on;/connect irc6s://botnick@irc.oftc.net:6697' With the connection established, after you see the server MOTD echo, register the nick as follows:: /msg nickserv register some_strong_password email_alias You should hopefully get positive feedback from NickServ at this point, but don't disconnect yet. Moments later, the ``infra-root@`` shared mailbox should contain a new message from OFTC support urging you to run the following additional command:: /msg nickserv verify register botnick some_token This additional step completes the nick registration, though additional NickServ commands may be desirable to further secure the account against pranksters and ne'er-do-wells.