diff --git a/cinder/tests/unit/volume/drivers/dell_emc/vmax/test_vmax.py b/cinder/tests/unit/volume/drivers/dell_emc/vmax/test_vmax.py
index 74552a9ae50..8f86f19a4e7 100644
--- a/cinder/tests/unit/volume/drivers/dell_emc/vmax/test_vmax.py
+++ b/cinder/tests/unit/volume/drivers/dell_emc/vmax/test_vmax.py
@@ -975,6 +975,15 @@ class VMAXCommonData(object):
         'serial_number': array,
         'vmax_model': vmax_model}
 
+    volume_details_legacy = {'cap_gb': 2,
+                             'num_of_storage_groups': 1,
+                             'volumeId': device_id,
+                             'volume_identifier': test_volume.id,
+                             'wwn': volume_wwn,
+                             'snapvx_target': 'false',
+                             'snapvx_source': 'false',
+                             'storageGroupId': []}
+
 
 class FakeLookupService(object):
     def get_device_mapping_from_network(self, initiator_wwns, target_wwns):
@@ -3270,6 +3279,26 @@ class VMAXRestTest(test.TestCase):
             self.assertEqual(self.rest.get_vmax_model(self.data.array),
                              reference)
 
+    def test_check_volume_device_id_legacy_case(self):
+        element_name = self.utils.get_volume_element_name(
+            self.data.test_volume.id)
+        with mock.patch.object(self.rest, 'get_volume',
+                               return_value=self.data.volume_details_legacy):
+            found_dev_id = self.rest.check_volume_device_id(
+                self.data.array, self.data.device_id, element_name)
+        self.assertEqual(self.data.device_id, found_dev_id)
+
+    def test_check_volume_device_id_legacy_case_no_match(self):
+        element_name = self.utils.get_volume_element_name(
+            self.data.test_volume.id)
+        volume_details_no_match = deepcopy(self.data.volume_details_legacy)
+        volume_details_no_match['volume_identifier'] = 'no_match'
+        with mock.patch.object(self.rest, 'get_volume',
+                               return_value=volume_details_no_match):
+            found_dev_id = self.rest.check_volume_device_id(
+                self.data.array, self.data.device_id, element_name)
+        self.assertIsNone(found_dev_id)
+
 
 class VMAXProvisionTest(test.TestCase):
     def setUp(self):
diff --git a/cinder/volume/drivers/dell_emc/vmax/fc.py b/cinder/volume/drivers/dell_emc/vmax/fc.py
index 20207bad235..f29eb16a472 100644
--- a/cinder/volume/drivers/dell_emc/vmax/fc.py
+++ b/cinder/volume/drivers/dell_emc/vmax/fc.py
@@ -102,9 +102,10 @@ class VMAXFCDriver(san.SanDriver, driver.FibreChannelDriver):
              - Fix for initiator retrieval and short hostname unmapping
                 (bugs #1783855 #1783867)
               - Fix for HyperMax OS Upgrade Bug (bug #1790141)
+        3.2.3 - Legacy volume not found fix (#1867163)
     """
 
-    VERSION = "3.2.2"
+    VERSION = "3.2.3"
 
     # ThirdPartySystems wiki
     CI_WIKI_NAME = "EMC_VMAX_CI"
diff --git a/cinder/volume/drivers/dell_emc/vmax/iscsi.py b/cinder/volume/drivers/dell_emc/vmax/iscsi.py
index e8feb8aaa15..f76c5ffc473 100644
--- a/cinder/volume/drivers/dell_emc/vmax/iscsi.py
+++ b/cinder/volume/drivers/dell_emc/vmax/iscsi.py
@@ -107,9 +107,10 @@ class VMAXISCSIDriver(san.SanISCSIDriver):
              - Fix for initiator retrieval and short hostname unmapping
                 (bugs #1783855 #1783867)
               - Fix for HyperMax OS Upgrade Bug (bug #1790141)
+        3.2.3 - Legacy volume not found fix (#1867163)
     """
 
-    VERSION = "3.2.2"
+    VERSION = "3.2.3"
     # ThirdPartySystems wiki
     CI_WIKI_NAME = "EMC_VMAX_CI"
 
diff --git a/cinder/volume/drivers/dell_emc/vmax/rest.py b/cinder/volume/drivers/dell_emc/vmax/rest.py
index 2037ee838b9..9394455f746 100644
--- a/cinder/volume/drivers/dell_emc/vmax/rest.py
+++ b/cinder/volume/drivers/dell_emc/vmax/rest.py
@@ -756,14 +756,19 @@ class VMAXRest(object):
             LOG.debug('Element name = %(en)s, Vol identifier = %(vi)s, '
                       'Device id = %(di)s, vol details = %(vd)s',
                       {'en': element_name, 'vi': vol_identifier,
-                       'di': device_id, 'vd': vol_details})
-            if vol_identifier == element_name:
-                found_device_id = device_id
-            elif name_id:
-                # This may be host-assisted migration case
-                element_name = self.utils.get_volume_element_name(name_id)
-                if vol_identifier == element_name:
+                       'di': device_id})
+            if vol_identifier:
+                if vol_identifier in element_name:
                     found_device_id = device_id
+                    if vol_identifier != element_name:
+                        LOG.debug("Device %(di)s is a legacy volume created "
+                                  "using SMI-S.",
+                                  {'di': device_id})
+                elif name_id:
+                    # This may be host-assisted migration case
+                    element_name = self.utils.get_volume_element_name(name_id)
+                    if vol_identifier == element_name:
+                        found_device_id = device_id
         return found_device_id
 
     def add_vol_to_sg(self, array, storagegroup_name, device_id, extra_specs):
diff --git a/releasenotes/notes/bug-fix-1867163-27afa39ac77b9e15.yaml b/releasenotes/notes/bug-fix-1867163-27afa39ac77b9e15.yaml
new file mode 100644
index 00000000000..f10eb92d9ac
--- /dev/null
+++ b/releasenotes/notes/bug-fix-1867163-27afa39ac77b9e15.yaml
@@ -0,0 +1,5 @@
+---
+fixes:
+  - |
+    PowerMax Driver - Issue with upgrades from pre Pike to Pike and later.
+    The device is not found when trying to snapshot a legacy volume.