diff --git a/ironic_python_agent/hardware.py b/ironic_python_agent/hardware.py
index f8107b555..a81b46385 100644
--- a/ironic_python_agent/hardware.py
+++ b/ironic_python_agent/hardware.py
@@ -1111,8 +1111,10 @@ class GenericHardwareManager(HardwareManager):
             LOG.warning('Could not get real physical RAM from lshw: %s', e)
             physical = None
         else:
-            if isinstance(sys_dict, str):
-                sys_dict = json.loads(sys_dict)
+            # Depending on lshw version, output might be a list, starting with
+            # https://github.com/lyonel/lshw/commit/135a853c60582b14c5b67e5cd988a8062d9896f4  # noqa
+            if isinstance(sys_dict, list):
+                sys_dict = sys_dict[0]
             physical = _calc_memory(sys_dict)
 
             if not physical:
diff --git a/ironic_python_agent/tests/unit/test_hardware.py b/ironic_python_agent/tests/unit/test_hardware.py
index b9348912c..4656311aa 100644
--- a/ironic_python_agent/tests/unit/test_hardware.py
+++ b/ironic_python_agent/tests/unit/test_hardware.py
@@ -1697,6 +1697,16 @@ class TestGenericHardwareManager(base.IronicAgentTest):
         self.assertEqual(3952 * 1024 * 1024, mem.total)
         self.assertEqual(3952, mem.physical_mb)
 
+    @mock.patch('psutil.virtual_memory', autospec=True)
+    @mock.patch.object(utils, 'execute', autospec=True)
+    def test_get_memory_lshw_list(self, mocked_execute, mocked_psutil):
+        mocked_psutil.return_value.total = 3952 * 1024 * 1024
+        mocked_execute.return_value = (f"[{LSHW_JSON_OUTPUT_V2[0]}]", "")
+        mem = self.hardware.get_memory()
+
+        self.assertEqual(3952 * 1024 * 1024, mem.total)
+        self.assertEqual(65536, mem.physical_mb)
+
     @mock.patch('ironic_python_agent.netutils.get_hostname', autospec=True)
     def test_list_hardware_info(self, mocked_get_hostname):
         self.hardware.list_network_interfaces = mock.Mock()