diff --git a/keystone/conf/saml.py b/keystone/conf/saml.py
index e383608f0d..f61a676647 100644
--- a/keystone/conf/saml.py
+++ b/keystone/conf/saml.py
@@ -115,7 +115,7 @@ This is the given name of the identity provider's contact person.
 
 idp_contact_surname = cfg.StrOpt(
     'idp_contact_surname',
-    default='',
+    default='Support',
     help=utils.fmt("""
 This is the surname of the identity provider's contact person.
 """))