diff --git a/docker/mistral/mistral-api/Dockerfile.j2 b/docker/mistral/mistral-api/Dockerfile.j2
index 4c4c643ca5..19fe4210d2 100644
--- a/docker/mistral/mistral-api/Dockerfile.j2
+++ b/docker/mistral/mistral-api/Dockerfile.j2
@@ -16,5 +16,3 @@ RUN chmod 644 /usr/local/bin/kolla_mistral_extend_start
 
 {% block mistral_api_footer %}{% endblock %}
 {% block footer %}{% endblock %}
-
-USER mistral
diff --git a/releasenotes/notes/bug-2000915-962531e87944c6f3.yaml b/releasenotes/notes/bug-2000915-962531e87944c6f3.yaml
new file mode 100644
index 0000000000..8e45612c5b
--- /dev/null
+++ b/releasenotes/notes/bug-2000915-962531e87944c6f3.yaml
@@ -0,0 +1,7 @@
+---
+fixes:
+  - |
+    Fixes starting mistral-api not starting.
+    `root` user needs to be used when starting mistral-api using apache2.
+    Previously, the `mistral` user was used, but it lacks some permissions.
+    `LP#2000915 <https://launchpad.net/bugs/2000915>`__