Change API unexpected exception message

The "API unexpected exception" message can now be configured
by the cloud provider.

By default it continues to display the "launchpad" webpage to
report the nova bug, but it can be configured by the cloud
provider to point to a custom support page.

Change-Id: Ib262b91b57f832cbcc233f24f15572e1ea6803bd
Closes-Bug: #1810342

nova/api/openstack/wsgi.py

@@ -29,6 +29,7 @@ from nova.api import wsgi
 from nova import exception
 from nova import i18n
 from nova.i18n import _
+from nova import version
 
 
 LOG = logging.getLogger(__name__)
@@ -683,9 +684,10 @@ def expected_errors(errors):
                     raise
 
                 LOG.exception("Unexpected exception in API method")
-                msg = _('Unexpected API Error. Please report this at '
-                    'http://bugs.launchpad.net/nova/ and attach the Nova '
-                    'API log if possible.\n%s') % type(exc)
+                msg = _("Unexpected API Error. "
+                        "%(support)s\n%(exc)s" % {
+                            'support': version.support_string(),
+                            'exc': type(exc)})
                 raise webob.exc.HTTPInternalServerError(explanation=msg)
 
         return wrapped

nova/tests/unit/test_versions.py

@@ -34,7 +34,8 @@ class VersionTestCase(test.NoDBTestCase):
                      "[Nova]\n"
                      "vendor = ACME Corporation\n"
                      "product = ACME Nova\n"
-                     "package = 1337\n")
+                     "package = 1337\n"
+                     "support = Contact ACME support\n")
     def test_release_file(self):
         version.loaded = False
         real_find_file = cfg.CONF.find_file
@@ -49,3 +50,4 @@ class VersionTestCase(test.NoDBTestCase):
         self.assertEqual(version.vendor_string(), "ACME Corporation")
         self.assertEqual(version.product_string(), "ACME Nova")
         self.assertEqual(version.package_string(), "1337")
+        self.assertEqual(version.support_string(), "Contact ACME support")

nova/version.py

@@ -17,6 +17,9 @@ import pbr.version
 NOVA_VENDOR = "OpenStack Foundation"
 NOVA_PRODUCT = "OpenStack Nova"
 NOVA_PACKAGE = None  # OS distro package version suffix
+NOVA_SUPPORT = (
+    "Please report this at http://bugs.launchpad.net/nova/ "
+    "and attach the Nova API log if possible.")
 
 loaded = False
 version_info = pbr.version.VersionInfo('nova')
@@ -33,7 +36,7 @@ def _load_config():
 
     from oslo_log import log as logging
 
-    global loaded, NOVA_VENDOR, NOVA_PRODUCT, NOVA_PACKAGE
+    global loaded, NOVA_VENDOR, NOVA_PRODUCT, NOVA_PACKAGE, NOVA_SUPPORT
     if loaded:
         return
 
@@ -55,6 +58,9 @@ def _load_config():
 
         if cfg.has_option("Nova", "package"):
             NOVA_PACKAGE = cfg.get("Nova", "package")
+
+        if cfg.has_option("Nova", "support"):
+            NOVA_SUPPORT = cfg.get("Nova", "support")
     except Exception as ex:
         LOG = logging.getLogger(__name__)
         LOG.error("Failed to load %(cfgfile)s: %(ex)s",
@@ -84,3 +90,9 @@ def version_string_with_package():
         return version_info.version_string()
     else:
         return "%s-%s" % (version_info.version_string(), package_string())
+
+
+def support_string():
+    _load_config()
+
+    return NOVA_SUPPORT

releasenotes/notes/custom-api-unexpected-exception-1bfc5e174ee5b6a7.yaml

@@ -0,0 +1,7 @@
+---
+features:
+  - |
+    The "API unexpected exception" message can now be configured by the cloud
+    provider to point to a custom support page.
+    By default it continues to show "http://bugs.launchpad.net/nova/".
+    It can be configured using the release file.