diff --git a/doc/common/app_support.xml b/doc/common/app_support.xml
index 4dbdd2398b..72ccf1c3b1 100644
--- a/doc/common/app_support.xml
+++ b/doc/common/app_support.xml
@@ -5,13 +5,12 @@
     xml:id="app_community_support">
     <?dbhtml stop-chunking?>
     <title>Community support</title>
-    <para>Many resources are available to help you run and use
-        OpenStack. Members of the OpenStack community can answer
-        questions and help with bug suspicions. We are constantly
-        improving and adding to the main features of OpenStack, but if
-        you have any problems, do not hesitate to ask. Use the
-        following resources to get OpenStack support and troubleshoot
-        your existing installations.</para>
+    <para>The following resources are available to help you run and use
+        OpenStack. The OpenStack community constantly improves and
+        adds to the main features of OpenStack, but if you have
+        any questions, do not hesitate to ask. Use the
+        following resources to get OpenStack support,
+        and troubleshoot your installations.</para>
     <section xml:id="support-documentation">
         <title>Documentation</title>
         <para>For the available OpenStack documentation, see <link
@@ -208,7 +207,8 @@
             to give a clear, concise summary in the title and provide
             as much detail as possible in the description. Paste in
             your command output or stack traces, links to screen
-            shots, and so on.</para>
+            shots, and any other information which
+            might be useful.</para>
     </section>
     <section xml:id="support-mailing-lists">
         <title>OpenStack mailing lists</title>
@@ -260,13 +260,14 @@
             <listitem>
                 <para>Provide as much detail as possible in the
                     description. Paste in your command output or stack
-                    traces, links to screen shots, and so on.</para>
+                    traces, links to screen shots, and any
+                    other information which might be useful.</para>
             </listitem>
             <listitem>
                 <para>Be sure to include the software and package
                     versions that you are using, especially if you are
                     using a development branch, such as,
-                        <literal>"Grizzly release" vs git commit
+                        <literal>"Icehouse release" vs git commit
                         bc79c3ecc55929bac585d04a03475b72e06a3208</literal>.</para>
             </listitem>
             <listitem>