Community supportThe following resources are available to help you run and use
OpenStack. The OpenStack community constantly improves and
adds to the main features of OpenStack, but if you have
any questions, do not hesitate to ask. Use the
following resources to get OpenStack support,
and troubleshoot your installations.DocumentationFor the available OpenStack documentation, see docs.openstack.org.To provide feedback on documentation, join and use the
openstack-docs@lists.openstack.org
mailing list at OpenStack Documentation Mailing List, or report a bug.The following books explain how to install an OpenStack
cloud and its associated components:Installation Guide for openSUSE 13.2 and
SUSE Linux Enterprise Server 12Installation Guide for Red Hat
Enterprise Linux 7 and CentOS 7Installation Guide for Ubuntu
14.04 (LTS)The following books explain how to configure and run an
OpenStack cloud:Architecture Design
GuideCloud Administrator
GuideConfiguration
ReferenceOperations
GuideNetworking
GuideHigh Availability
GuideSecurity
GuideVirtual Machine Image
GuideThe following books explain how to use the OpenStack
dashboard and command-line clients:API
GuideEnd User
GuideAdmin User
GuideCommand-Line Interface
ReferenceThe following documentation provides reference and
guidance information for the OpenStack APIs:OpenStack API Complete
Reference (HTML)API Complete Reference (PDF)ask.openstack.orgDuring the set up or testing of OpenStack, you might
have questions about how a specific task is completed or
be in a situation where a feature does not work correctly.
Use the ask.openstack.org site to ask questions and
get answers. When you visit the https://ask.openstack.org site, scan the
recently asked questions to see whether your question has
already been answered. If not, ask a new question. Be sure
to give a clear, concise summary in the title and provide
as much detail as possible in the description. Paste in
your command output or stack traces, links to screen
shots, and any other information which
might be useful.OpenStack mailing listsA great way to get answers and insights is to post your
question or problematic scenario to the OpenStack mailing
list. You can learn from and help others who might have
similar issues. To subscribe or view the archives, go to
http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack.
You might be interested in the other mailing lists for
specific projects or development, which you can find on
the wiki. A description of all mailing lists is
available at https://wiki.openstack.org/wiki/MailingLists.The OpenStack wikiThe OpenStack
wiki contains a broad range of topics but some of the
information can be difficult to find or is a few pages deep.
Fortunately, the wiki search feature enables you to search by title
or content. If you search for specific information, such as about
networking or OpenStack Compute, you can find a large amount of relevant
material. More is being added all the time, so be sure to check back
often. You can find the search box in the upper-right corner of any
OpenStack wiki page.The Launchpad Bugs areaThe OpenStack community values your set up and testing efforts and
wants your feedback. To log a bug, you must sign up for a Launchpad
account at https://launchpad.net/+login. You can view existing bugs
and report bugs in the Launchpad Bugs area. Use the search feature
to determine whether the bug has already been reported or already
been fixed. If it still seems like your bug is unreported, fill out
a bug report.Some tips:Give a clear, concise summary.Provide as much detail as possible in the
description. Paste in your command output or stack
traces, links to screen shots, and any
other information which might be useful.Be sure to include the software and package
versions that you are using, especially if you are
using a development branch, such as,
"Liberty release" vs git commit
bc79c3ecc55929bac585d04a03475b72e06a3208.Any deployment-specific information is helpful, such as
whether you are using Ubuntu 14.04 or are performing a
multi-node installation.The following Launchpad Bugs areas are available:Bugs: OpenStack Block Storage
(cinder)Bugs: OpenStack Compute (nova)Bugs: OpenStack Dashboard
(horizon)Bugs: OpenStack Identity
(keystone)Bugs: OpenStack Image service
(glance)Bugs: OpenStack Networking
(neutron)Bugs: OpenStack Object Storage
(swift)Bugs: Application catalog (murano)Bugs: Bare metal service (ironic)Bugs: Clustering service (senlin)Bugs: Containers service (magnum)Bugs: Data processing service
(sahara)Bugs: Database service (trove)Bugs: Deployment service (tuskar)Bugs: Key Manager service (barbican)Bugs: Monitoring (monasca)Bugs: Orchestration (heat)Bugs: Rating (cloudkitty)Bugs: Shared file systems (manila)Bugs: Telemetry (ceilometer)Bugs: Telemetry v3 (gnocchi)Bugs: Workflow service (mistral)Bugs: Message Service (zaqar)Bugs: OpenStack API Documentation
(developer.openstack.org)Bugs: OpenStack Documentation
(docs.openstack.org)The OpenStack IRC channelThe OpenStack community lives in the #openstack IRC channel on the
Freenode network. You can hang out, ask questions, or get immediate
feedback for urgent and pressing issues. To install an IRC client or
use a browser-based client, go to https://webchat.freenode.net/. You can also use Colloquy
(Mac OS X, http://colloquy.info/), mIRC (Windows, http://www.mirc.com/),
or XChat (Linux). When you are in the IRC channel and want to share
code or command output, the generally accepted method is to use a
Paste Bin. The OpenStack project has one at http://paste.openstack.org. Just paste your longer
amounts of text or logs in the web form and you get a URL that you
can paste into the channel. The OpenStack IRC channel is
#openstack on
irc.freenode.net. You can find a list of all
OpenStack IRC channels at https://wiki.openstack.org/wiki/IRC.Documentation feedbackTo provide feedback on documentation, join and use the
openstack-docs@lists.openstack.org mailing list at
OpenStack
Documentation Mailing List, or report a bug.OpenStack distribution packagesThe following Linux distributions provide
community-supported packages for OpenStack:Debian:
https://wiki.debian.org/OpenStackCentOS, Fedora, and Red
Hat Enterprise Linux:
https://www.rdoproject.org/openSUSE and SUSE Linux
Enterprise Server:
https://en.opensuse.org/Portal:OpenStackUbuntu:
https://wiki.ubuntu.com/ServerTeam/CloudArchive