.. ## WARNING ########################################################## .. This file is synced from openstack/openstack-manuals repository to .. other related repositories. If you need to make changes to this file, .. make the changes in openstack-manuals. After any change merged to, .. openstack-manuals, automatically a patch for others will be proposed. .. ##################################################################### ================= Community support ================= The following resources are available to help you run and use OpenStack. The OpenStack community constantly improves and adds to the main features of OpenStack, but if you have any questions, do not hesitate to ask. Use the following resources to get OpenStack support and troubleshoot your installations. Documentation ~~~~~~~~~~~~~ For the available OpenStack documentation, see `docs.openstack.org `_. The following guides explain how to install a Proof-of-Concept OpenStack cloud and its associated components: * `Queens Installation Guides `_ The following books explain how to configure and run an OpenStack cloud: * `Architecture Design Guide `_ * `Queens Administrator Guides `_ * `Queens Configuration Guides `_ * `Queens Networking Guide `_ * `High Availability Guide `_ * `Security Guide `_ * `Virtual Machine Image Guide `_ The following book explains how to use the command-line clients: * `Queens API Bindings `_ The following documentation provides reference and guidance information for the OpenStack APIs: * `API Documentation `_ The following guide provides information on how to contribute to OpenStack documentation: * `Documentation Contributor Guide `_ ask.openstack.org ~~~~~~~~~~~~~~~~~ During the set up or testing of OpenStack, you might have questions about how a specific task is completed or be in a situation where a feature does not work correctly. Use the `ask.openstack.org `_ site to ask questions and get answers. When you visit the `Ask OpenStack `_ site, scan the recently asked questions to see whether your question has already been answered. If not, ask a new question. Be sure to give a clear, concise summary in the title and provide as much detail as possible in the description. Paste in your command output or stack traces, links to screen shots, and any other information which might be useful. The OpenStack wiki ~~~~~~~~~~~~~~~~~~ The `OpenStack wiki `_ contains a broad range of topics but some of the information can be difficult to find or is a few pages deep. Fortunately, the wiki search feature enables you to search by title or content. If you search for specific information, such as about networking or OpenStack Compute, you can find a large amount of relevant material. More is being added all the time, so be sure to check back often. You can find the search box in the upper-right corner of any OpenStack wiki page. The Launchpad bugs area ~~~~~~~~~~~~~~~~~~~~~~~ The OpenStack community values your set up and testing efforts and wants your feedback. To log a bug, you must `sign up for a Launchpad account `_. You can view existing bugs and report bugs in the Launchpad Bugs area. Use the search feature to determine whether the bug has already been reported or already been fixed. If it still seems like your bug is unreported, fill out a bug report. Some tips: * Give a clear, concise summary. * Provide as much detail as possible in the description. Paste in your command output or stack traces, links to screen shots, and any other information which might be useful. * Be sure to include the software and package versions that you are using, especially if you are using a development branch, such as, ``"Kilo release" vs git commit bc79c3ecc55929bac585d04a03475b72e06a3208``. * Any deployment-specific information is helpful, such as whether you are using Ubuntu 14.04 or are performing a multi-node installation. The following Launchpad Bugs areas are available: * `Bugs: OpenStack Block Storage (cinder) `_ * `Bugs: OpenStack Compute (nova) `_ * `Bugs: OpenStack Dashboard (horizon) `_ * `Bugs: OpenStack Identity (keystone) `_ * `Bugs: OpenStack Image service (glance) `_ * `Bugs: OpenStack Networking (neutron) `_ * `Bugs: OpenStack Object Storage (swift) `_ * `Bugs: Application catalog (murano) `_ * `Bugs: Bare metal service (ironic) `_ * `Bugs: Clustering service (senlin) `_ * `Bugs: Container Infrastructure Management service (magnum) `_ * `Bugs: Data processing service (sahara) `_ * `Bugs: Database service (trove) `_ * `Bugs: DNS service (designate) `_ * `Bugs: Key Manager Service (barbican) `_ * `Bugs: Monitoring (monasca) `_ * `Bugs: Orchestration (heat) `_ * `Bugs: Rating (cloudkitty) `_ * `Bugs: Shared file systems (manila) `_ * `Bugs: Telemetry (ceilometer) `_ * `Bugs: Telemetry v3 (gnocchi) `_ * `Bugs: Workflow service (mistral) `_ * `Bugs: Messaging service (zaqar) `_ * `Bugs: Container service (zun) `_ * `Bugs: OpenStack API Documentation (developer.openstack.org) `_ * `Bugs: OpenStack Documentation (docs.openstack.org) `_ Documentation feedback ~~~~~~~~~~~~~~~~~~~~~~ To provide feedback on documentation, join our IRC channel ``#openstack-doc`` on the Freenode IRC network, or `report a bug in Launchpad `_ and choose the particular project that the documentation is a part of. The OpenStack IRC channel ~~~~~~~~~~~~~~~~~~~~~~~~~ The OpenStack community lives in the #openstack IRC channel on the Freenode network. You can hang out, ask questions, or get immediate feedback for urgent and pressing issues. To install an IRC client or use a browser-based client, go to `https://webchat.freenode.net/ `_. You can also use `Colloquy `_ (Mac OS X), `mIRC `_ (Windows), or XChat (Linux). When you are in the IRC channel and want to share code or command output, the generally accepted method is to use a Paste Bin. The OpenStack project has one at `Paste `_. Just paste your longer amounts of text or logs in the web form and you get a URL that you can paste into the channel. The OpenStack IRC channel is ``#openstack`` on ``irc.freenode.net``. You can find a list of all OpenStack IRC channels on the `IRC page on the wiki `_. OpenStack mailing lists ~~~~~~~~~~~~~~~~~~~~~~~ A great way to get answers and insights is to post your question or problematic scenario to the OpenStack mailing list. You can learn from and help others who might have similar issues. To subscribe or view the archives, go to the `general OpenStack mailing list `_. If you are interested in the other mailing lists for specific projects or development, refer to `Mailing Lists `_. OpenStack distribution packages ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The following Linux distributions provide community-supported packages for OpenStack: * **CentOS, Fedora, and Red Hat Enterprise Linux:** https://www.rdoproject.org/ * **openSUSE and SUSE Linux Enterprise Server:** https://en.opensuse.org/Portal:OpenStack * **Ubuntu:** https://wiki.ubuntu.com/OpenStack/CloudArchive