openstack-manuals/doc/admin-guide-cloud/section_ts_attach_vol_fail_not_JSON.xml
Scott 9c0005803b Add block storage issue docs
Change-Id: I68c76f5e729232584c2119f8f34f2d72e4715f3c
2013-10-27 07:10:37 +01:00

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<?xml version="1.0" encoding="UTF-8"?>
<section xmlns="http://docbook.org/ns/docbook" xmlns:xlink="http://www.w3.org/1999/xlink"
version="5.0" xml:id="section_ts_attach_vol_fail_not_JSON">
<title>Nova volume attach error, not JSON serializable</title>
<section xml:id="section_ts_attach_vol_fail_not_JSON_problem">
<title>Problem</title>
<para>When you attach a nova volume to a VM, you will see the error with stack trace in <filename>/var/log/nova/nova-volume.log</filename>. The JSON serializable issue is caused by an RPC response timeout.</para>
</section>
<section xml:id="section_ts_attach_vol_fail_not_JSON_solution">
<title>Solution</title>
<para>Make sure your iptables allow port 3260 comunication on the ISC controller. Run the
following command.</para>
<para>
<screen><prompt>$</prompt> <userinput>iptables -I INPUT &lt;Last Rule No> -p tcp --dport 3260 -j ACCEPT</userinput></screen></para>
<para>If the port communication is properly configured, you can try running the following
command.<screen><prompt>$</prompt> <userinput>service iptables stop</userinput></screen></para>
<para>If you try these solutions and still get the RPC response time out, you probably have
an ISC controller and KVM host incompatibility issue. Make sure they are
compatible.</para></section></section>