diff --git a/ovn_octavia_provider/helper.py b/ovn_octavia_provider/helper.py
index 4edd1487..15eeb0e4 100644
--- a/ovn_octavia_provider/helper.py
+++ b/ovn_octavia_provider/helper.py
@@ -888,27 +888,49 @@ class OvnProviderHelper():
     def lb_create(self, loadbalancer, protocol=None):
         port = None
         subnet = {}
-        neutron_client = clients.get_neutron_client()
-        if loadbalancer.get(constants.VIP_PORT_ID):
-            # In case we don't have vip_network_id
-            port = neutron_client.show_port(
-                loadbalancer[constants.VIP_PORT_ID])['port']
-            for ip in port['fixed_ips']:
-                if ip['ip_address'] == loadbalancer[constants.VIP_ADDRESS]:
-                    subnet = neutron_client.show_subnet(
-                        ip['subnet_id'])['subnet']
-                    break
-        elif (loadbalancer.get(constants.VIP_NETWORK_ID) and
-              loadbalancer.get(constants.VIP_ADDRESS)):
-            ports = neutron_client.list_ports(
-                network_id=loadbalancer[constants.VIP_NETWORK_ID])
-            for p in ports['ports']:
-                for ip in p['fixed_ips']:
+        try:
+            neutron_client = clients.get_neutron_client()
+            if loadbalancer.get(constants.VIP_PORT_ID):
+                # In case we don't have vip_network_id
+                port = neutron_client.show_port(
+                    loadbalancer[constants.VIP_PORT_ID])['port']
+                for ip in port['fixed_ips']:
                     if ip['ip_address'] == loadbalancer[constants.VIP_ADDRESS]:
-                        port = p
                         subnet = neutron_client.show_subnet(
                             ip['subnet_id'])['subnet']
                         break
+            elif (loadbalancer.get(constants.VIP_NETWORK_ID) and
+                  loadbalancer.get(constants.VIP_ADDRESS)):
+                ports = neutron_client.list_ports(
+                    network_id=loadbalancer[constants.VIP_NETWORK_ID])
+                for p in ports['ports']:
+                    for ip in p['fixed_ips']:
+                        if ip['ip_address'] == loadbalancer[
+                                constants.VIP_ADDRESS]:
+                            port = p
+                            subnet = neutron_client.show_subnet(
+                                ip['subnet_id'])['subnet']
+                            break
+        except Exception:
+            LOG.error('Cannot get info from neutron client')
+            LOG.exception(ovn_const.EXCEPTION_MSG, "creation of loadbalancer")
+            # Any Exception set the status to ERROR
+            if isinstance(port, dict):
+                try:
+                    self.delete_vip_port(port.get('id'))
+                    LOG.warning("Deleting the VIP port %s since LB went into "
+                                "ERROR state", str(port.get('id')))
+                except Exception:
+                    LOG.exception("Error deleting the VIP port %s upon "
+                                  "loadbalancer %s creation failure",
+                                  str(port.get('id')),
+                                  str(loadbalancer[constants.ID]))
+            status = {
+                constants.LOADBALANCERS: [
+                    {constants.ID: loadbalancer[constants.ID],
+                     constants.PROVISIONING_STATUS: constants.ERROR,
+                     constants.OPERATING_STATUS: constants.ERROR}]}
+            return status
 
         # If protocol set make sure its lowercase
         protocol = protocol.lower() if protocol else []
diff --git a/ovn_octavia_provider/tests/unit/test_helper.py b/ovn_octavia_provider/tests/unit/test_helper.py
index 0c5f5895..89084c84 100644
--- a/ovn_octavia_provider/tests/unit/test_helper.py
+++ b/ovn_octavia_provider/tests/unit/test_helper.py
@@ -632,6 +632,16 @@ class TestOvnProviderHelper(ovn_base.TestOvnOctaviaBase):
     def test_lb_create_on_multi_protocol_SCTP(self):
         self._test_lb_create_on_multi_protocol('SCTP')
 
+    @mock.patch('ovn_octavia_provider.common.clients.get_neutron_client')
+    def test_lb_create_neutron_client_exception(self, net_cli):
+        net_cli.return_value.list_ports.return_value = self.ports
+        net_cli.return_value.show_subnet.side_effect = [n_exc.NotFound]
+        status = self.helper.lb_create(self.lb)
+        self.assertEqual(status['loadbalancers'][0]['provisioning_status'],
+                         constants.ERROR)
+        self.assertEqual(status['loadbalancers'][0]['operating_status'],
+                         constants.ERROR)
+
     @mock.patch('ovn_octavia_provider.common.clients.get_neutron_client')
     @mock.patch.object(ovn_helper.OvnProviderHelper, 'delete_vip_port')
     def test_lb_create_exception(self, del_port, net_cli):