cascade

## Introduction

Cascade is an open source project for designing, deploying, and administering virtual contact centers and internal communications using OpenStack infrastructure. The project addresses both Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) models. The initial goal is to provide the development of omnichannel contact centers and unified communications for small to medium organizations using OpenStack and open source software.

## Project

• Free software: Apache license
• Documentation: https://docs.openstack.org/cascade/latest
• Source: https://opendev.org/x/cascade
• Bugs: https://bugs.launchpad.net/cascade

## People

Project Team Lead: Dr. Corey Leong, IRC: profcorey

Core Reviewers: TBA

## Meetings

## Project Etherpads

## Design & Use Cases

## Know issues

Features

• TODO
  • Design Spec