opendev/infra-manual
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Mention keywords to highlight tech support

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We have defined special keywords that allow people to highlight OpenStack
Infra team members when needed, mention these in our IRC document.

Change-Id: I7461c065c32984e574a57c674b3cf880966def8e
This commit is contained in:
Jens Harbott 2018-06-05 09:45:48 +00:00
parent 4d8f46547f
commit 6c805d4cbe
2 changed files with 8 additions and 1 deletions
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3
doc/source/index.rst
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@ -23,7 +23,8 @@ instead a user or developer looking for API documentation, see
<https://twitter.com/openstackinfra>`_ on Twitter.
* the topic in IRC
If you notice problems, report them via #openstack-infra on IRC or
If you notice problems, report them via
:ref:`#openstack-infra on IRC <irc-technical-support>` or
use the `OpenStack-Infra mailing list
<http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra>`_.

6
doc/source/irc.rst
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@ -65,6 +65,8 @@ lines floods the channel and makes other communication difficult.
.. _pastebin service: http://paste.openstack.org/
.. _irc-technical-support:
Technical Support
-----------------
@ -75,6 +77,10 @@ OpenStack project, the channel can be quite busy. However, they are there to
help, so if you have issues, asking in ``#openstack-infra`` is completely
appropriate. Just remember that it's best to just ask your question, and that
sometimes it might be extra busy so you might need to be patient.
If there is an issue that seems to require urgent attention by someone with
access to one of the servers, you can mention ``infra-root`` in your message.
Likewise, if you would like to get the attention of the core reviewers for
one of our configuration repositories, use the keyword ``config-core``.
Persistent Clients and IRC Bouncers
-----------------------------------