cleanup of op requirement sla file

removed spaces where required
changed "and so on" wording and eg:
restructured sentences, changed wording

Change-Id: I658b2a25d54dd14e460cb3f044c739624562257d
This commit is contained in:
Shilla Saebi
2016-02-16 17:54:19 -05:00
committed by Maria Zlatkova
parent 603ee43660
commit 622ad84036

View File

@@ -28,7 +28,7 @@ In any environment larger than just a few hosts, it is important to note that
there are two separate areas that might be subject to an SLA. Firstly, the
services that provide actual virtualization, networking and storage, are
subject to an SLA that customers of the environment are most likely to want to
be continuously available. This is often referred to as the 'Data Plane'.
be continuously available. This is often referred to as the 'Data Plane'.
Secondly, there are the ancillary services such as API endpoints, and the
various services that control CRUD operations. These are often referred to as
@@ -44,8 +44,8 @@ following:
* Unplanned (system faults)
It is important to determine as part of the SLA negotiation which party is
responsible for monitoring and starting up Compute service Instances should an
outage occur which shuts them down.
responsible for monitoring and starting up the Compute service instances if an
outage occurs.
Resiliency of overall system and individual components are going to be
dictated by the requirements of the SLA, meaning designing for
@@ -69,21 +69,21 @@ code which affects the ability of any given design to meet SLA, including:
and/or NFS services.
Depending on the design, some Network service functions may fall into both the
Control and Data Plane categories. E.g. the neutron L3 Agent service may be
considered a Control Plane component, but the routers themselves would be Data
Plane.
Control and Data Plane categories. For example, the neutron L3 Agent service
may be considered a Control Plane component, but the routers themselves would
be a Data Plane component.
It may be that a given set of requirements could dictate an SLA that suggests
some services need HA, and some do not.
In a design with multiple regions, the SLA would also need to take into
consideration the use of shared services such as the Identity service,
Dashboard, and so on.
Dashboard service, and others.
Any SLA negotiation must also take into account the reliance on 3rd parties for
critical aspects of the design - for example, if there is an existing SLA on a
component such as a storage system, the cloud SLA must take into account this
limitation. If the required SLA for the cloud exceeds the agreed uptime levels
limitation. If the required SLA for the cloud exceeds the agreed uptime levels
of the components comprising that cloud, additional redundancy would be
required. This consideration is critical to review in a hybrid cloud design,
required. This consideration is critical to review in a hybrid cloud design,
where there are multiple 3rd parties involved.