cleanup of op requirement sla file
removed spaces where required changed "and so on" wording and eg: restructured sentences, changed wording Change-Id: I658b2a25d54dd14e460cb3f044c739624562257d
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Maria Zlatkova
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603ee43660
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622ad84036
@@ -28,7 +28,7 @@ In any environment larger than just a few hosts, it is important to note that
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there are two separate areas that might be subject to an SLA. Firstly, the
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services that provide actual virtualization, networking and storage, are
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subject to an SLA that customers of the environment are most likely to want to
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be continuously available. This is often referred to as the 'Data Plane'.
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be continuously available. This is often referred to as the 'Data Plane'.
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Secondly, there are the ancillary services such as API endpoints, and the
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various services that control CRUD operations. These are often referred to as
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@@ -44,8 +44,8 @@ following:
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* Unplanned (system faults)
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It is important to determine as part of the SLA negotiation which party is
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responsible for monitoring and starting up Compute service Instances should an
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outage occur which shuts them down.
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responsible for monitoring and starting up the Compute service instances if an
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outage occurs.
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Resiliency of overall system and individual components are going to be
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dictated by the requirements of the SLA, meaning designing for
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@@ -69,21 +69,21 @@ code which affects the ability of any given design to meet SLA, including:
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and/or NFS services.
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Depending on the design, some Network service functions may fall into both the
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Control and Data Plane categories. E.g. the neutron L3 Agent service may be
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considered a Control Plane component, but the routers themselves would be Data
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Plane.
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Control and Data Plane categories. For example, the neutron L3 Agent service
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may be considered a Control Plane component, but the routers themselves would
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be a Data Plane component.
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It may be that a given set of requirements could dictate an SLA that suggests
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some services need HA, and some do not.
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In a design with multiple regions, the SLA would also need to take into
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consideration the use of shared services such as the Identity service,
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Dashboard, and so on.
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Dashboard service, and others.
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Any SLA negotiation must also take into account the reliance on 3rd parties for
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critical aspects of the design - for example, if there is an existing SLA on a
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component such as a storage system, the cloud SLA must take into account this
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limitation. If the required SLA for the cloud exceeds the agreed uptime levels
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limitation. If the required SLA for the cloud exceeds the agreed uptime levels
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of the components comprising that cloud, additional redundancy would be
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required. This consideration is critical to review in a hybrid cloud design,
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required. This consideration is critical to review in a hybrid cloud design,
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where there are multiple 3rd parties involved.
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