Files

Ron Stone 69215b306c Collect Enhancements

Changes reflect that the collect tool has been enhanced to support
collection of subclouds and more generally parallel collection
for both system and subclouds.
Patchset 1 review comment updates.
Patchset 2 review comment updates.
Patchset 3 review comment updates.

Story: 2009055
Task: 43564

Signed-off-by: Ron Stone <ronald.stone@windriver.com>
Change-Id: I44ef36e52ee82c827f53e98126178f867e64cd0c

2021-10-21 12:17:13 +00:00

4.1 KiB

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Troubleshoot Log Collection

The log collection tool gathers detailed information.

Collect Tool Caveats and Usage

Log in as sysadmin, NOT as root, on the active controller and use the collect command.
All usage options can be found by using the following command:
```
(keystone_admin)$ collect --help
```
For Simplex or Duplex systems, use the following command:
```
(keystone_admin)$ collect --all
```
For Standard systems, use the following commands:
- For a small deployment (less than two worker nodes):
```
(keystone_admin)$ collect --all
```
  You can also use the short form -a for this option.
  
  Note
  
  Hosts or subclouds explicitly added with the --all option will be ignored.
- For large deployments:
```
(keystone_admin)$ collect host1 host2 host3
```
  Or you can use the --list option. This syntax is deprecated.
```
(keystone_admin)$ collect --list host1 host2 host3
```
  You can also use the short form -l for this option.
  
  Note
  
  Systems and subclouds are collected in parallel to reduce the overall collection time. Use the --inline (or -in) option to collect serially. --inline can be combined with the --all option.
- For subcloud deployments:
```
(keystone_admin)$ collect --subcloud subcloud1 subcloud2 subcloud3
```
  You can also use the short form -sc for this option. The --subcloud and --all options can be combined.
```
(keystone_admin)$ collect --all --subcloud
```
  Note
  
  The --all (-a) option is not recommended with large subcloud deployments due to disk storage requirements.
For systems with an up-time of more than 2 months, use the date range options. The default behavior is to collect one month of logs.

Use --start-date for the collection of logs on and after a given date:
```
(keystone_admin)$ collect [--start-date | -s] <YYYYMMDD>
```
Use --end-date for the collection of logs on and before a given date:
```
(keystone_admin)$ collect [--end-date | -s] <YYYYMMDD>
```

To prefix the collect tar ball name and easily identify the collect when several are present, use the following command.

(keystone_admin)$ collect [--name | -n] <prefix>

For example, the following prepends TEST1 to the name of the tarball:

(keystone_admin)$ collect --name TEST1
[sudo] password for sysadmin:
collecting data from 1 host(s): controller-0
collecting controller-0_20200316.155805 ... done (00:01:39   56M)
creating user-named tarball /scratch/TEST1_20200316.155805.tar ... done (00:01:39   56M)

Prior to using the collect command, the nodes need to be unlocked-enabled or disabled online and are required to be unlocked at least once.
Lock the node and wait for the node to reach the disabled-online state before collecting logs for a node that is rebooting indefinitely.
You may be required to run the local collect command if the collect tool running from the active controller node fails to collect logs from one of the system nodes. Execute the collect command using the console or connection on the node that displays the failure.

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4.1 KiB Raw Blame History

Troubleshoot Log Collection

Collect Tool Caveats and Usage

4.1 KiB

Raw Blame History